Doorloom Private Limited ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vacation rental management platform.
We collect the following types of personal information:
Our mobile applications may collect:
We collect property-related information that you provide, including:
We automatically collect certain technical information including IP addresses, browser type, device information, and usage patterns.
We use collected information to:
Doorloom Private Limited may operate additional domains or platforms (including search engines) to increase the visibility and discovery of properties listed by our users. Property information and User Content may be displayed on these platforms to enhance property exposure and booking opportunities.
We may use third-party services including:
We do not share your personal data with third parties for their marketing purposes.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We may use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie preferences through your browser settings.
You have the right to:
If you are in the European Union, you have additional rights under GDPR including the right to lodge a complaint with supervisory authorities.
California residents have the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (we do not sell personal information).
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Account data is deleted within 90 days of account termination.
Users can request account and data deletion through the following methods:
To protect your privacy and prevent unauthorized deletion requests, we require identity verification before processing deletion requests. You may be asked to:
Upon receiving a valid deletion request:
The following information will be permanently deleted:
In compliance with legal and regulatory requirements, certain data must be retained even after account deletion:
Once your account is deleted:
Before requesting deletion, you have the right to download your data in a portable format. Data export requests must be made through your registered email address by sending a written request to [Insert Privacy Email] with the subject line "Data Export Request".
Upon verification of your identity and registered email, data exports will be provided in CSV or JSON format within 7 business days.
During the 30-day grace period, you can cancel your deletion request by:
We will request deletion of your data from third-party service providers (analytics, payment processors) where technically feasible. However, we cannot guarantee immediate deletion from third-party systems beyond our control.
Family members or legal representatives can request deletion of a deceased user's account by providing:
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. We will notify users of material changes via email or platform notifications.
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
Privacy Officer
Doorloom Private Limited
Address: 901 SAIDHAM BLDG, EKSAR RD,
Borivali West, Mumbai- 400092, Maharashtra, India
Email: hello@doorloom.com
Phone: +91 8928 700200